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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lauren Klepac

April 1, 2026

5  out of  5
rating by Lauren Klepac
"Shannon is great!"
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Shannon Klepac

March 31, 2026

5  out of  5
rating by Shannon Klepac
"👏👏👏"
We responded:
"Thank you for your kind review. We appreciate it!"
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brenley klepac

March 31, 2026

5  out of  5
rating by brenley klepac
"Shannon Klepac was very helpful and easy to talk to."
We responded:
"Thank you for the amazing review, brenley! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Morgan Reidmiller

March 31, 2026

5  out of  5
rating by Morgan Reidmiller
"Shannon was a big help to us!"
We responded:
"Morgan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out—we are always here to help!"
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Bill Clark

March 31, 2026

5  out of  5
rating by Bill Clark
"Very friendly, great service!!!"
We responded:
"Bill, thank you for your wonderful review!"
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Jacque Faulkner

March 24, 2026

5  out of  5
rating by Jacque Faulkner
"My experience with this agency has been a very positive one. Amanda has been professional, thorough and extremely helpful during the whole experience. Plus … she has been able to save me almost 800 dollars a year on my full coverage auto insurance! I highly recommend Kelsey Ballard Insurance!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with the team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Monishea Morgan

March 23, 2026

5  out of  5
rating by Monishea Morgan
"I had a great experience working with Amanda at State Farm. She was very prompt and responsive, and took the time to thoroughly go over all of my policies with me so I clearly understood everything. She was professional, knowledgeable, and made the whole process smooth and stress-free. On top of that, her customer service was excellent—she was patient, helpful, and easy to communicate with. The pricing was also reasonable, which made the experience even better. I truly appreciate her support and would definitely recommend working with her."
We responded:
"Thank you for the amazing review, Monishea! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Daniel Disberger

March 16, 2026

5  out of  5
rating by Daniel Disberger
"Amanda was very helpful transferring my sons account to their office!"
We responded:
"Dear Daniel, Thank you for taking the time to share your experience!"
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Faythe Reeves

March 16, 2026

5  out of  5
rating by Faythe Reeves
"My agent Amanda was friendly, kind, and informative. She presented me with all my options and discussed all the advantages and disadvantages so I would know what works best for me. It was a very pleasant experience thanks to her!"
We responded:
"Wow, thank you for the 5-star review, Faythe! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Barbara Gulin

March 16, 2026

5  out of  5
rating by Barbara Gulin
"Amanda is thorough and pays attention to details. She is a great resource for your P&C needs."
We responded:
"Barbara, thank you for your wonderful review!"
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Alex Daniels

March 16, 2026

5  out of  5
rating by Alex Daniels
"Amazing staff! Amanda is always communicative and punctual regarding anything we need!"
We responded:
"Alex, it is a pleasure to hear what a wonderful experience you have had with State Farm!"
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shelley disberger

March 16, 2026

5  out of  5
rating by shelley disberger
"We’ve made some inquiries with Amanda regarding insurance rates. She was extremely professional and answered all our questions and was very knowledgeable. We would highly recommend her!"
We responded:
"Thank you for the amazing review, shelley! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Bethany K

March 2, 2026

5  out of  5
rating by Bethany K
"Very happy with them so far! Pricing is great and less than what I was paying through Geico. Shannon was very, very friendly and helpful!"
We responded:
"Thank you for the amazing review, Bethany! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Ruben Lucero

February 25, 2026

5  out of  5
rating by Ruben Lucero
"My agent Kelsey was very kind and informative. She presented me with all my options and discussed all the advantages and disadvantages for my policy. I look forward to working with her in the future."
We responded:
"Thanks for taking the time to leave us a 5-star rating. We look forward to seeing you again! "
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Jennifer David

February 23, 2026

5  out of  5
rating by Jennifer David
"Fantastic and responsive to all our needs"
We responded:
"Thank you for the amazing review, Jennifer! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Randall Mckenzie

February 23, 2026

5  out of  5
rating by Randall Mckenzie
"Kelsey and her associates are always prompt in getting back to me. Professionalism and attentiveness during calls are very appreciated."
We responded:
"Thank you for the amazing review, Randall! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Robyn Myers

February 20, 2026

5  out of  5
rating by Robyn Myers
"Great pricing, very helpful"
We responded:
"Robyn, thank you for your wonderful review!"
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Politlv Hazaka

February 19, 2026

5  out of  5
rating by Politlv Hazaka
"Great team! Always answer fast all questions and help! Recommending them to all my friends and family."
We responded:
"Thank you so much for your 5-star review! We truly appreciate your support! "
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Tracy Mackey

February 7, 2026

5  out of  5
rating by Tracy Mackey
"Kelsey has been wonderful to work with. Always gets back to you in a timely matter. Kelsey and her staff are very personable! We have seven policy’s with them!"
We responded:
"Tracy, thank you for the fantastic review! We’re so happy you’re pleased with our service. "
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Venkatesh Patel

February 5, 2026

5  out of  5
rating by Venkatesh Patel
"Kelsey was great with helping me get all the information needed to make an informed decision on a car insurance. She took the time to explain all of my options clearly, answered every question I had, and made the entire process smooth and stress-free. We truly appreciate her professionalism, patience, and dedication. Thank you so much!"
We responded:
"Thank you so much for your 5-star review! We’re delighted to hear that you had a fantastic experience with us. Your support means a lot to our team, and we look forward to serving you again soon!"
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Shayla Watson

February 5, 2026

5  out of  5
rating by Shayla Watson
"Thanks for doing a wonderful job Libby Oliver! Always so helpful when I have questions."
We responded:
"We’re so grateful for your generous review and kind comments. It’s wonderful to know that our team was able to meet your expectations. Thank you for your trust and support—we can’t wait to welcome you back!"
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Danny Perkins Jr

December 12, 2025

5  out of  5
rating by Danny Perkins Jr
"Kelsey was great with helping us get all the information needed to make an informed decision, on a new life insurance policy and our homeowners and car insurance! Thank you so much!"
We responded:
"Thanks for the 5-star review, Danny! I’ve sincerely enjoyed working with your family. I’m looking forward to the years ahead! "
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Daren Button

December 12, 2025

5  out of  5
rating by Daren Button
"The ladies i spoke with and helped me become a customer wete extremely helpful and patient. I belive they both deserve compensation and recognition for there customer suport and willing to figure the best solution for my situation. Thanks Button"
We responded:
"Thank you for your 5-star review! "
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From the tribe of Yahudah!

November 20, 2025

5  out of  5
rating by From the tribe of Yahudah!
"Hi! I’m Windy, a VERY happy customer of State Farm insurance! I was referred by my sister, who assured me that they were great! Well they’re 10 cuts greater than what she told me & has been the best ever in my nearly 60 years on the Savior’s planet! Kind, knowledgeable, honest & definitely affordable! They haven’t promised me anything that they couldn’t deliver! I have never been happier! Working with Mike & Shannon has been a win-win! I will continue to promote their services, as we know that insurance firms many times don’t have the best reputations! I would love to see their firm soar to the top, all the while helping others enjoy the same peace of mind that Kelsey Ballard has provided me with! Thank you all for a great experience!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Patsy Byrnes

November 12, 2025

5  out of  5
rating by Patsy Byrnes
"Mike Santini was a joy to work with and for the same coverage I’ve saved just shy of $3,000.00 a year for home and auto insurance!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"